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Acqueon | Cisco Investments

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At Acqueon, we knew that consumers now expect to be contacted at convenient times and through their preferred channel. Our vision was to give companies contextual and empathetic customer engagement opportunities across Sales, Service and Collections, including contacting customers/patients at the right times and on the best communication channel for them. This is called Conversational Engagement and it’s how we’re transforming the future of customer engagement.

Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprise companies make the most out of every single customer interaction. 

Using our conversational engagement solutions to create and implement outbound and omni-channel voice, text & email campaigns, customer-centric brands with Sales, Service and Collections teams can easily and proactively engage with consumers in a way that builds trust, satisfaction & loyalty.