Playing matchmaker isn’t typically considered a key to bolstering innovation, but for Cisco Investments, we see this as key to helping our portfolio grow. At Cisco Live Orlando, we shared how creating a conversation between our portfolio and Cisco’s customers and partners can foster innovation. By enabling our entrepreneurs to share their passion for technology, we create a win-win situation – our startups solve our customers’ and partners’ most pressing problems, and our customers stay on top of cutting edge technology and market trends.
Read MoreDo you dread your interactions with Customer Service? Are you tired of identifying yourself, your problem and all your interactions with the product or services to multiple agents? Do you wish call centers were more respectful of your time? Well, you are not alone. As both an enterprise technology investor and a leading provider of Customer Care technology, we realize that this market is at an inflection point. An organization that was historically focused on cost efficiency and customer call deflection is now going through a dramatic shift.
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Customers continue to demand innovation from Cisco as a market leader and Cisco Investments plays a key role providing customers with the latest in external innovation alongside Cisco’s own robust product portfolio.
