Never before have healthcare contact centers, care facilities, and state agencies been as tested as they are today to handle the massive call volumes imposed by the COVID-19 pandemic. Call centers have rapidly shifted entire agent workforces to work remotely, while patient communications platforms like the mobile-first Luma Health witnessed a nearly fortyfold increase in messaging traffic since the onset of the pandemic. In a recent Cisco Investments-hosted webinar,
Read MoreMuch has changed in the world of big data & analytics since we first invested in Dremio in 2018. Data lakes, which were largely synonymous with the term Big Data since the emergence of Hadoop as a force more than half a decade ago, saw sometimes disappointing commercial consolidation (Cloudera & Hortworks, HPE & MapR) on one hand, contrasted by the establishment of core data lake technology as a component of analytical reference stacks on the other.
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