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CEO of Moogsoft
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Co-Founder & CEO of CloudCherry

Your Guide to Innovation at Cisco Live Barcelona 2020

Cisco Live is one of our favorite events of the year. It continues to grow in interest, attendance and importance. It’s the best platform to bring entrepreneurs from the disruptive startups Cisco is investing in today and give a one-of-a-kind look into tomorrow’s emerging tech. I’m happy to announce Barcelona 2020 is no exception. We have a fascinating array of activities scheduled including theatre sessions, deep dives at our startup booths and more.

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Helpshift: provide the support that customers want

The way consumers want to communicate with brands is changing and customer support must evolve with it. Today’s consumers expect a seamless experience when interacting with brands to get their questions answered and issues resolved. Stellar customer support has become a differentiator. Consumers are more likely to do business with (and spend more on) companies that have outstanding customer service. In fact, organizations that prioritize customer support enjoy, on average, 17 percent higher customer spend,

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Facebook Live with Cohesity and Kespry

Learn how Cisco Investments brings innovation to Cisco, our partners and customers in the latest Facebook Live.