Kustomer is a platform for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer to drive informed actions. Used by Slice, SmugMug, Outdoor Voices, and more, Kustomer provides businesses with a full view of every customer’s lifetime. Kustomer unifies all relevant data, customer history, apps, and systems. On November 30, 2020, Facebook announced the acquisition of Kustomer.