Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.
Leadership Team
- Umesh Sachdev, CEO
- Ravi Saraogi
Cisco Investments Team
Resources
- Uniphore: Creating Better Customer Experiences Through Conversational AI
- Startup Snapshot: Catching Up with Our Portfolio Companies in September 2023
- The New Era in Enterprise at Cisco Live!
- A New Era in Enterprise: Opportunities and Challenges
- Startup Snapshot - Catching Up with our Portfolio Companies in December 2023
- 5 Must Listen to Podcasts
- Startup Snapshot - Catching Up with our Portfolio Companies in March 2024
- Startup Snapshot - Catching Up with our Portfolio Companies in April 2024
- Startup Snapshot - Catching Up with our Portfolio Companies in June 2024
- Startup Snapshot - Catching Up with our Portfolio Companies in October 2024
- Startup Snapshot - Catching Up with our Portfolio Companies in December 2024
- Startup Snapshot - Catching Up with our Portfolio Companies in January 2024
- Startup Snapshot - Catching Up with our Portfolio Companies in February 2025
- Startup Snapshot - Catching Up with our Portfolio Companies in March 2025
- Startup Snapshot - Catching Up with our Portfolio Companies in April 2025
- Startup Snapshot - Catching Up with our Portfolio Companies in May 2025
- Startup Snapshot - Catching Up with our Portfolio Companies in June 2025
- Startup Snapshot - Catching Up with our Portfolio Companies in September 2025